24th August 2020

Based at London Waterloo, SE1

Full-Time, 40 hours per week, 12 month Fixed Term Contract (with a view to extend)

Salary £26,620 per annum (inc London Allowance)


Oasis Hub Waterloo is looking for an experienced Advice Centre Caseworker to work with those who have accessed Waterloo Foodbank. This vital new role will support people to reduce their debt and maximise income through benefits advice. We are looking for someone who can take on a new challenge, providing high-quality advice casework and one-off support to people in crisis.


Oasis believes that every person matters and, as a result develops community hubs that meet people’s holistic needs and benefit the whole person and the whole community. Oasis Advice Centre has run a debt advice service and foodbank as part of Oasis Hub Waterloo for the last eight years. More recently, we have begun developing further advice and support programmes, including benefits and immigration advice and we are looking to further develop the services Oasis Advice Centre can provide. We have secured specific funding to provide advice to those who have accessed the Waterloo Foodbank.


To be successful in this role you will need:

  • Demonstrable experience of debt and benefits advice casework.
  • A passion for supporting people in crisis and those with multiple and complex needs.
  • Experience working with volunteers.
  • Up-to-date knowledge and understanding of social welfare policy.
  • Excellent organisation skills including experience of data management and keeping case records.

This is a challenging but deeply rewarding role.  We believe it is an exciting opportunity to be part of a friendly, hardworking team making a real difference to communities on a local level, while improving the lives of individuals.


As part of the package, Oasis offers:

  • A pension scheme, currently offering 7% employer contribution
  • A generous holiday allowance, starting at 25 days per year (plus Bank Holidays)
  • A supportive network and family of staff in a motivating working environment.

If you are interested in being part of this fantastic project and want to know more, please contact Oasis UK on [email protected] or call 0207 921 4259. Please note, CVs alone will not be accepted.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Download Job Description 

Download Further Information

Download Application Form

Download OCT Equal Opportunities Form

Completed applications should be returned by 9am Wednesday 9th September 2020.

Interviews will take place in London Waterloo the week beginning 21st September 2020.

Oasis is committed to making a difference to the lives of the communities it works in. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.


Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Back to News